1. Stan Neufeld

    I have has this bike since December. The bike is shipped in a real sturdy and well packed box. It is easy to assemble. The bike is a solid unit. Since day one the Ifit control did not light up and the heart rate bars on the handles did not work. The service has been good contrary to some other reviews I have read. They are sending me a new console to hopefully solve the defective feature. If this solves the problem I will be satisfied. If not I will push to return the bike for an upgraded model.

    • Nnamdi

      Hello Stan,
      Sorry for the problem you are facing and we hope that the new console solves the problem. We are also happy to hear that the customer service has been very helpful.
      If possible, do give us a feedback on your progress.

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